New & Existing Service

This page provides answers to the most frequently asked questions about starting and stopping water service.

For other common questions about service, such as late fees, water testing, and service outages, see the FAQ page.

How do I get service and how much does it cost?

To start new service, submit the New Service Application form.

A $200.00 new account fee is required for each new property owner. This fee may be paid at the time of closing, or you can billed directly by the water district.

The base rate is $65.00 (plus tax) per month .  This base rate allows Kittitas County Water District #7 to perform duties and maintain requirements to meet all standards and provide safe drinking water to its customers.

An additional flat rate of $1.00 is charged for up to 5,000 gallons. So your total base rate is $66.00.

Additional charges are added for the next 5,000 gallons, and thereafter for each 10,000 gallons.

The following table shows the rates as of July 2023.

Usage

Rate

0-5,000 gallons

included in $1.00 flat

5,001-10,000 gallons

$4.50 per 1,000 gallons

10,001-20,000 gallons

$7.50 per 1,000 gallons

20,001-30,000 gallons

$12.00 per 1,000 gallons

30,001-50,000 gallons

$18.00 per 1,000 gallons

Washington State excise (sales) tax will be added to all water service bills. For example, the tax on $66.00 would be $3.34.

I was told that no water is available. Has that changed?

As of February, 2021, Kittitas County Water District #7 has been allotted additional water service connections available to property owners within the Sunlight Waters Development. Property owners may apply for new service using the New Service Application Form or by contacting the Clerk at [email protected] or PO Box 161, Thorp, WA 98946.

All applicants must be the property owners of record and provide the parcel number of their lot. Connections will be granted on a first-come, first-served basis.

How do I report a leak or other problem?

Call the Operator, leave a message at the office, or email a commissioner. See the Contact Information page for details.

Thank you for helping us monitor service and conserve water!

How do I stop water service?

Contact the Clerk at [email protected] or PO Box 161, Thorp, WA 98946 to obtain a Disconnect Water Service form. Fill out the form, and send the completed form to the water district office. All fees must be paid before service can be terminated.

Important: If you disconnect from the system and close the account, the service connection returns to Kittitas County Water District #7 and may be provided to another customer, making it unavailable in future.

For more detailed information, check out the Customer Information Form.

Download forms used for starting and stopping service below:

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