Since Kittitas County Water District #7 is an entity within Kittitas County, there are many regulations and procedures that must be followed at the state, county, and district level. This process can be confusing at times, especially regarding the lag time between the billing period and the billing/payment schedule.
The following step-by-step process description may help explain why payments are due so long after the billing period, or why your check has not yet cleared your bank.
- The billing period for water service is the first day of the month through the last day of the month. The meters are read at the end of each month.
- The meter readings sheet is given to the Clerk at the monthly meeting of the Commissioners.
- On the 23rd day of the month, bills for the previous month service period are generated. For example, the bills for January 1-31 are generated on February 23.
- Payment for water service is due 21 days after the bills are generated. The due date is printed on each bill.
- Mail is collected at the post office and drop box 1 to 2 times per week (depending on monthly cycle of activity and occurrence of holiday closures). Payments are due in the drop box by 5:00 PM on the date your bill is due. If mail is not collected on the billing due date, all payments received by the next collection date are given credit for arriving on the due date.
- Payments are processed.
- Payments are credited to the water customers’ accounts.
- The checks are deposited at the Kittitas County Treasurer’s office by the following business day.
- The Treasurer’s office deposits the checks at the bank used by Kittitas County. (This could take several days.)
- Kittitas County’s bank reports the payments to the customers’ bank.
Exceptions:
- If the Clerk is out of town, the process will take longer, as there is no one else to process payments.
- Holidays can also delay the process.
If you have questions about this process, please contact the Kittitas County Water District #7 Clerk.
